Heartflood are highly motivated specialists in Place Management & Development with particular expertise in facilitating the creation and management of Business Improvement Districts (BIDS) together with the provision of professional support in enhancing key social and economic locations such as town and city centres.

With over 20 successful BID ballots under our belt, we pride ourselves on both our passion and commitment – we are a dynamic team of Professional Place Managers who value our work, our results and the mutually constructive relationships we establish with our diverse client base. Based at Knowle in the West Midlands but with regional representation, we are ideally placed to service the entire UK.


It is no exaggeration to say that at Heartflood we are confident that we offer a fully comprehensive range of interrelated professional services in support of all aspects of Place Management. This is backed by over 20 years of relevant experience coupled with the combined expertise of our professionally qualified and passionate team.

Our services include:

  • BID development and support
  • Business engagement
  • Consumer and stakeholder research and consultation
  • Destination management
  • Economic planning and assessment
  • High street action plans
  • Operational reviews
  • Place management, marketing and branding
  • Public realm appraisals and strategies
  • Recovery planning
  • Regeneration strategies
  • Retail and leisure assessments
  • Strategic reviews
  • Town and city centre appraisals and benchmarking