Our services

Business Improvement District (BID) Support

We have extensive experience of all aspects of BIDs since their inception in the UK in 2004 and offer a wide range of BID advisory & support services.


Business Improvement District development, initiation and management is a key tool in revitalising town/city centres as commercial, business and social hubs.

BIDs can also be considered for regenerating out of town retail, commercial and industrial locations.

At Heartflood we specialise in working closely with clients through the entire, and at times complex, process. From initial Feasibility Studies, BID structuring, Ballot Stages, Initiation & Roll-Out through to on-going Management and Review and Renewal.


Our bid support

With extensive experience that has to date encompassed the delivery of 15 successful BID Ballots we are uniquely positioned to be able to help construct robust and workable BIDs that deliver tangible outcomes.

Every BID situation is unique to its location, situation, context and requirements and so at Heartflood we willingly spend time and effort in working with our clients to consider the best possible BID structure to generate sustainable interest and support up to and beyond the Ballot stage.

The Process

Generally a successful BID programme will encompass the following stages:


Additional services

We consistently demonstrate imagination and innovation and also adopt a very flexible and responsive approach to many other requirements.

With cutting-edge knowledge of current best practice, we work closely with our clients and their stakeholders to research, plan and deliver the very best results, whatever the budget.

Additional services include advising upon and delivering:

  • Destination Management structures
  • Environmental and streetscene improvements
  • Major town centre events and festivals
  • Sustainable funding opportunities
  • Town and City Centre business plans