Our services

Place Management advice and support

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Heartflood provide a tailored place management advice service, which is backed up by a wide range expertise gained from over 25 years of supporting all aspects of the management of town and city centres.

Town and City Centre Research

We are able to offer a range of services to town and city centres, including:

  • Benchmarking reports
  • Mystery visitor exercises
  • Place audits
  • Public realm assessments
  • Retail and economic analysis
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Our Services

Management Services

Our experience of working in over 120 UK locations means that we can offer a range of management services, including:

  • Governance, process and policy advice
  • Interim management
  • Management audits & reviews
  • Operational support
  • Place management best practice
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Our Services

Business Support

As extremely experienced place makers, we understand the challenges facing businesses and can provide businesses with:

  • Advice for long term continuity
  • Business resilience toolkits
  • Diagnostic services
  • Introductions to key local stakeholders
  • Signposting to local and national support
  • Skills training
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Our Services

Additional services

We consistently demonstrate imagination and innovation and also adopt a very flexible and responsive approach to many other requirements.

With a cutting-edge knowledge of current best practice, we work closely with our clients and their stakeholders to research, plan and deliver the very best results, whatever the budget.

Additional services include advising upon and delivering:

  • Destination management structures
  • Place plans
  • Public realm improvements
  • Regeneration strategies
  • Town and City Centre appraisals
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“Heartflood were there when we needed them, quick to positively respond to queries, demands – and indeed anything we placed before them. The Heartflood people became a real asset, and a proper part of the BID team.”
Mike OlleyGeneral Manager, Westside BID
“We have worked closely with Heartflood since the original development stages of our BID in 2018, with them recently working with us to secure a successful second term. We have always found them to be both attentive to our requirements and able to advise and guide us in a timely and expert manner.”
Jonny NobleChief Executive, Bradford BID
"We were extremely pleased with the work that was carried out by Heartflood, the consultation responses, the comprehensive report evaluation, and the best practice that was recommended. I would highly recommend Heartflood.”
Marcia GreenwoodNorthfield Town Centre BID Manager
“The Heartflood team supported a vibrancy project for Dudley town centre and we received a comprehensive set of recommendations which we have successfully started to implement. We were very impressed with the approach taken, including excellent levels of stakeholder engagement & liaison.”
Zoe Gmaj Economic Growth Officer, Dudley Council
“Heartflood undertook a major project across East Hampshire & Havant, which included a review of 16 town centres, and we were very impressed with both the work of the team and the series of expert recommendations which we received.”
Julie McLatchRegeneration Lead, East Hampshire District Council
“Heartflood recently carried out two projects for the District Council and we found the team to be knowledgeable, adaptable to our requirements and willing to spend a good degree of time on site, all of which helped us achieve a positive outcome.”
Paul JamesEconomic Development Lead, Cotswold District Council
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105 Longdon Road, Knowle, B93 9HT
E info@heartflood.co.uk   T 07854 027080

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