Who we are

Our website address is: https://heartflood.co.uk.

105 Longdon Road, Knowle, B93 9HT
E info@heartflood.co.uk   T 07854 027080

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Google Analytics and Cookies

Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics helps us understand how visitors engage with our website. This tool may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google.

The cookies used by Google Analytics gather information about your use of our website, including:

The main cookies used by Google Analytics on our website are:

These cookies do not collect information that personally identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

“Heartflood were there when we needed them, quick to positively respond to queries, demands – and indeed anything we placed before them. The Heartflood people became a real asset, and a proper part of the BID team.”
Mike OlleyGeneral Manager, Westside BID
“We have worked closely with Heartflood since the original development stages of our BID in 2018, with them recently working with us to secure a successful second term. We have always found them to be both attentive to our requirements and able to advise and guide us in a timely and expert manner.”
Jonny NobleChief Executive, Bradford BID
"We were extremely pleased with the work that was carried out by Heartflood, the consultation responses, the comprehensive report evaluation, and the best practice that was recommended. I would highly recommend Heartflood.”
Marcia GreenwoodNorthfield Town Centre BID Manager
“The Heartflood team supported a vibrancy project for Dudley town centre and we received a comprehensive set of recommendations which we have successfully started to implement. We were very impressed with the approach taken, including excellent levels of stakeholder engagement & liaison.”
Zoe Gmaj Economic Growth Officer, Dudley Council
“Heartflood undertook a major project across East Hampshire & Havant, which included a review of 16 town centres, and we were very impressed with both the work of the team and the series of expert recommendations which we received.”
Julie McLatchRegeneration Lead, East Hampshire District Council
“Heartflood recently carried out two projects for the District Council and we found the team to be knowledgeable, adaptable to our requirements and willing to spend a good degree of time on site, all of which helped us achieve a positive outcome.”
Paul JamesEconomic Development Lead, Cotswold District Council

105 Longdon Road, Knowle, B93 9HT
E info@heartflood.co.uk   T 07854 027080

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