Our Work

The challenge for successful Place Management is always the sheer diversity of locations and the unique demands they present. Here we offer just a brief selection of pur work from our extensive portfolio that we feel demonstrates our breadth of experience in Place Management and BID development:


“Heartflood were appointed to carry out a feasibility study for a Business Improvement District (BID) in Bradford following a rigorous tendering process and we were immediately impressed with their enthusiasm for the task. Following the positive feedback from the study, Heartflood were retained to work with the development group to help deliver a ‘Yes’ vote in the inaugural ballot, which eventually achieved an impressive 79% in favour (85% by RV).

 “Heartflood then worked with the development group to set up back office systems and procedures, recruit staff, appoint directors and the operating board and ensure due diligence was in place. Their experience and knowledge made the technical aspects of creating a BID more accessible and their guidance helped to ensure the smooth and efficient launch of the Bradford BID company.

 “Chris and his team are still available as and when required to assist the BID with questions as we progress the five-year business plan and we wouldn’t hesitate to turn to them for advice and support if we needed it in the future.”

Jonny Noble, Bradford BID Manager


“Heartflood were there when we needed them, quick to positively respond to queries, demands – and indeed anything we placed before them. The Heartflood people became a real asset, and a proper part of the BID team.”

Mike Olley, Westside BID Manager


“I have known Chris (Gregory) just over 3 years, and I have always found him to be approachable, honest, reliable, hardworking, conscientious and knowledgeable about the wonderful weird world of BIDs. 

The BID team at Northfield Town Centre had the enormous pleasure of working with Heartflood Ltd who carried out the Northfield BID’s mid-term review during our second term.  Through a tendering process, the BID team commissioned Heartflood to review all of the BID’s operations to date, so we could see how well (or not so well) we were doing in delivering our BID2 business plan. 

From the very start of the process, Chris listened to our needs, wants and outcomes from the mid-term review and he responded and proposed ways in which our needs and wants could be fulfilled.  At any time I required any information pertaining to the mid-term review consultation process, he was always able to respond by phone or email to oblige in providing the required information. 

Throughout the process, he built in regular one-to-one’s with us,  and met with the BID Board at the start of the consultation period to firstly explain as to why it was good practice for us to go through the process, and the final time, to give us the results from the mid-term review, that Northfield BID was on track to deliver the priorities as determined by the Northfield BID business community. 

 We were extremely pleased with the work that was carried out by Heartflood, the consultation responses, the comprehensive report evaluation, and the best practice that was recommended.   

 I would highly recommend Heartflood.  Chris consistently performed in his role as a consultant that was extremely beneficial and gave us confidence that we needed from an independent source.    

Marcia Greenwood, Northfield Town Centre BID Manager

Our clients

We have a proven track record of driving major improvements in the following town and city centre locations over the past 20 years:

  • Alton
  • Andover
  • Banbury
  • Bayswater
  • Bedford
  • Bishop’s Stortford
  • Birmingham
  • Blaby
  • Bolsover
  • Bradford
  • Cheltenham
  • Christchurch
  • Cirencester
  • Colchester
  • Derby
  • Durham
  • Gloucester
  • Hayward’s Heath
  • Havant
  • Hereford
  • Hinkley
  • Hitchin
  • Hornchurch
  • Ilkley
  • Ipswich
  • Letchworth Garden City
  • London
  • Mansfield
  • Nottingham
  • Nuneaton
  • Petersfield
  • Peterborough
  • Rochdale
  • Royston
  • Solihull
  • South Shields
  • Stratford-upon-Avon
  • Walsall
  • Wakefield
  • Warwick
  • West Bromwich
  • Winchester
  • Wolverhampton
  • Worcester